BY navigating the menu above you can find more on our offerings  

Panel Members

Below you can get to know the panel better. Look at our profiles.

Calendar of Events

We list only the best Customer Experience events on our site, check them out! 

Who We Are

The Global Customer Experience Panel can help you achieve great results. If you are running multiple or simultaneous events, our team can deliver consistently and in several locations around the world at once. If you are launching a new product, strategy, or initiative, our team can become your spokespeople. We have the expertise, credentials, and presentation skills to help your ideas win adoption. When experts from another country validate your agenda, the effects are positive.

If you need a customer experience speakers bureau, we can offer you carefully matched resources whether they are from our team or the general industry. Our network in this space is unmatched.

Read More

Why Choose Us?

  1. We have a rich base of skills and experience.
  2. We have specialization in various aspects of Customer Experience.
  3. We collectively solve problems for our customers.

Meet some of our panel members 

We are a team of world-class customer experience experts available to help individually or as a group. Adding a team of strategists, designers, speakers, facilitators, planners, and journey mappers instead of hiring people on a one-off basis gives you access to globally accredited talent you wouldn’t be able to attract otherwise. With the Global CX Panel, you get specialized brainpower and experience focused on your project and its outcomes. Each Global CX Panel member is at the top of his or her game. They have specific industry knowledge and consulting expertise. We match the right person to each need you have, but you only have to contract with one entity. Global CX Panel members are very smart people, respected by their clients and admired by their peers. We partner with clients to identify the most effective approach for their needs. We’ve worked with clients to develop a variety of solutions, from employee training to executive workshops to strategic consulting.

Experience and Service Designer
Mike Wittenstein
Mike is an experience designer, consultant and speaker with 25 years of experience in 25 countries for 400+ companies. As eVisionary for IBM Global Service, he started the company’s first customer experience practice in 1999.
Experience Architect
Stan Phelps
Stan is a best-selling author, keynote speaker and experienced architect. He is the founder of 9 INCH, a consultancy that inspires leaders to think differently about their most important stakeholders. Working with brands wins the hearts of employees and customers through a groundbreaking concept called The Goldfish Rule. Stan has over 20 years of global marketing experience.
Branding Reseracher
Graeme Newell
Graeme shows companies how to build fanatical customer loyalty through emotional marketing research. He is an emotional branding speaker and president of 602 Communications. He turns mere customers into passionate groupies.
Customer Experience Investigator
Jeannie Walters
Jeannie is the Chief Customer Experience InvestigatorTM/Founder of 360Connext, the only global customer experience consulting firm specializing in Customer Experience InvestigationTM, a trademarked process of walking in the customer’s shoes for a truly objective view. She has more than 15 years of experience helping companies improve retention, employee engagement, digital experience and social customer care.

Latest Articles

Client Testimonials

Mike helped our company turn the corner with some “outside of the box” strategic planning. Mikeguided our management team on a search for the soul of our company. Once we all agreed upon what made us truly unique, we began focusing our employee and vendor recruiting efforts and our customer sales efforts on people that shared these […]

Evan Toporek, CEO, Alternative Apparel Inc
Alternative Apparel Inc

Mike is an extremely creative business consultant who is expert at both introducing new, even radical ideas and at winning the necessary organizational support to realize them. His “sleeves rolled up” working style yielded great results for our firm. Mike and his team at storyminers nailed our name, positioning, story, and experience. Motorola, our #1 vendor, just named […]

Tom Barber, Director Marketing & Business Development at PrinterOn

While VP/Global Marketing at Apollo Group, I hired Mike to help us design a branded student experience for a key corporate strategic initiative to introduce a new blended learning model across our global network of universities. Quite simply, Mike delivered remarkable value to help us define and deploy a detailed customer experience map that was on-strategy, differentiating, compelling and […]

Dave Schneider, Sr. Director/Head of Global Marketing at Red Wing Shoe Co.
Apollo Group