Who We Are
The Global Customer Experience Panel can help you achieve great results. If you are running multiple or simultaneous events, our team can deliver consistently and in several locations around the world at once. If you are launching a new product, strategy, or initiative, our team can become your spokespeople. We have the expertise, credentials, and presentation skills to help your ideas win adoption. When experts from another country validate your agenda, the effects are positive.
If you need a customer experience speakers bureau, we can offer you carefully matched resources whether they are from our team or the general industry. Our network in this space is unmatched.Read More
Why Choose Us?
- We have a rich base of skills and experience.
- We have specialization in various aspects of Customer Experience.
- We collectively solve problems for our customers.
Meet some of our panel members
We are a team of world-class customer experience experts available to help individually or as a group. Adding a team of strategists, designers, speakers, facilitators, planners, and journey mappers instead of hiring people on a one-off basis gives you access to globally accredited talent you wouldn’t be able to attract otherwise. With the Global CX Panel, you get specialized brainpower and experience focused on your project and its outcomes. Each Global CX Panel member is at the top of his or her game. They have specific industry knowledge and consulting expertise. We match the right person to each need you have, but you only have to contract with one entity. Global CX Panel members are very smart people, respected by their clients and admired by their peers. We partner with clients to identify the most effective approach for their needs. We’ve worked with clients to develop a variety of solutions, from employee training to executive workshops to strategic consulting.
We toss the word empathy around these days, especially in customer experience circles. And while most of us agreeRead More
Mike helped our company turn the corner with some “outside of the box” strategic planning. Mikeguided our management team on a search for the soul of our company. Once we all agreed upon what made us truly unique, we began focusing our employee and vendor recruiting efforts and our customer sales efforts on people that shared these […]
Evan Toporek, CEO, Alternative Apparel IncAlternative Apparel Inc
Mike is an extremely creative business consultant who is expert at both introducing new, even radical ideas and at winning the necessary organizational support to realize them. His “sleeves rolled up” working style yielded great results for our firm. Mike and his team at storyminers nailed our name, positioning, story, and experience. Motorola, our #1 vendor, just named […]
Tom Barber, Director Marketing & Business Development at PrinterOnPrinteron
While VP/Global Marketing at Apollo Group, I hired Mike to help us design a branded student experience for a key corporate strategic initiative to introduce a new blended learning model across our global network of universities. Quite simply, Mike delivered remarkable value to help us define and deploy a detailed customer experience map that was on-strategy, differentiating, compelling and […]