Chris Parker is a Founder and Customer Experience Technologist with CoolExperience, a boutique strategy firm based in the Netherlands. He supports organizations internationally in the areas of Enterprise Technology, Customer Experience and Organizational Dynamics. He is passionate about improving customer experiences with a blend of common sense and advanced technology.
Chris is a founding individual member of the Customer Experience Professionals Association and hosts the annual ‘CEX in the City’ customer experience leadership conference in the Netherlands. As part of his ongoing discovery of how technology is impacting our lives, he has attended the Singularity University executive program. His book, ‘CIO Survival Guide for the Experience Economy’, is a must read of anyone in a technology leadership role fighting to create value in the age of the customer.