March Madness! Events for Customer Experience Excellence

It’s that time of year again! Who says March Madness is only for car dealerships and mattress stores!? We’re not having a tent sale or running a huge promotion, but every year March proves to be crazy but awesome, and 2015 is no different!

Here’s a bit of what we have going on this month:

Undercover at SXSW

Our Chief Customer Experience Investigator™ Jeannie Walters is in Austin gathering evidence from South By Southwest Interactive.

What will she bring back with her in the CXI® Evidence bag? We’ll be laying it all out on the table and breaking out our magical magnifying glass to find out what the latest tech will really mean for customer experience.

Stay tuned as Jeannie plans to revisit the predictions she made last week and gives us the skinny on what all the new tech means for customer experience.

Free webinar this Thursday

Free Webinar: Secrets to Leveraging Customer Feedback | March 19th 11AM CST | CXWebinar.com

Customer feedback is the key to the kingdom when creating the best experience for your customers.

But if you really want to make a difference, you must move past typical methods for gathering feedback, and discover new ways to actually turn that knowledge into actions that drive change.

Join us Thursday and Jeannie will share her secrets.

Save My Seat Now!

More special events this month:

customer experience excellenceCustomer Experience Summit Chicago

March 17th & 18th

Jeannie will be leading a roundtable discussion about understanding microinteractions and how they can lead to increased loyalty, brand advocacy, and an overall improved customer experience. 
This summit is an exclusive opportunity to network and share best practices with fellow Customer Experience executives from a variety of industries, from companies like IPG Mediabrands, Wells Fargo, SunGard Corporate Liquidity & Energy, and more.

Next Generation Customer Experience ConferenceSan Diego

March 23rd – 25th

Join us in sunny San Diego for lots of inspiration and great networking. Hear from the best customer experience thought leaders from companies like Confirmit, Qualtronics, Universal Mind, and more. Sessions are brief and impactful so you can learn more, faster.
Save 25% if you use our promo code: JEANNIE

Need a customer-focused speaker for your next event?

Jeannie Walters is a TEDx speaker with more than 16 years of experience leading discussion and delivering keynotes as well as leadership and motivational addresses for conferences and corporate events around the world.

Get in touch to book Jeannie today!


Jon Drachenberg is 360Connext’s administrative assistant and go-to guy! After 14 years in retail, struggling to obtain the funding and approval to really make things right for his customers, Jon decided to focus his energy on the things that have always mattered the most to him: creating meaningful content, helping improve peoples’ lives, and just making people feel good. While delighted to help create a better living experience through improving the customer experience with 360Connext, Jon also enjoys cooking, decorating, squishing his toes in the mud, and connecting with his creative side in any way he can.

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