About the Author

    pexels-photo-270691-600x400

    What Led to Amazon Being a Household Name

    These days, Amazon is practically a household name. Of course, they haven’t always been at the top of the game. In fact, it took a lot of hard work and customer care to get to where they are now. Among companies today, Amazon is arguably the leader in continuously raising the bar. In

    Purple Goldfish Hall of Famer–Kiehl’s

    Hall of Fame Class of 2012–Kiehl’s Try it before you can buy it. Those words are music to my ears. Whether I’m buying a new car, sampling a new flavor of ice cream, or searching for a new pair of shoes–I want to be able to try something before I make my purchase. In

    Screen-Shot-2017-04-17-at-11.38.46-AM-600x453

    Purple Goldfish Hall of Famer–Kiehl’s

    Hall of Fame Class of 2012–Kiehl’s Try it before you can buy it. Those words are music to my ears. Whether I’m buying a new car, sampling a new flavor of ice cream, or searching for a new pair of shoes–I want to be able to try something before I make my purchase. In

    pexels-photo-293333-600x400

    What Marketing And Change Have In Common

    There are so many marketing companies out there these days doing so many different things. From commanding the digital space to being more effective in branding, marketing companies certainly aren’t lacking in options for their specialty. But while the number of marketing companies

    What Marketing And Change Have In Common

    There are so many marketing companies out there these days doing so many different things. From commanding the digital space to being more effective in branding, marketing companies certainly aren’t lacking in options for their specialty. But while the number of marketing companies

    pexels-photo-57645-600x400

    When Technology Leads to Behavior Changes

    Some might argue technology is making us less human. Others would argue just the opposite. No matter which opinion you share, you can’t dispute the rising trend of personal data collection and its effect on behavior change. But while behavior change might not be your ultimate goal, it can

    When Technology Leads to Behavior Changes

    Some might argue technology is making us less human. Others would argue just the opposite. No matter which opinion you share, you can’t dispute the rising trend of personal data collection and its effect on behavior change. But while behavior change might not be your ultimate goal, it can

    Screen-Shot-2017-04-12-at-3.24.48-PM-600x442

    Purple Goldfish Hall of Famer–L.L. Bean

    Hall of Fame Class of 2012–L.L. Bean In my experience (and probably yours) the word “no” when it comes to good customer service is unheard of. After all, “no” has a negative connotation in most cases. That’s why when, as a customer, I experience the word

    Purple Goldfish Hall of Famer–L.L. Bean

    Hall of Fame Class of 2012–L.L. Bean In my experience (and probably yours) the word “no” when it comes to good customer service is unheard of. After all, “no” has a negative connotation in most cases. That’s why when, as a customer, I experience the word

    Screen-Shot-2017-04-12-at-3.24.27-PM-600x445

    Purple Goldfish Hall of Famer–Besito

    Hall of Fame Class of 2012–Besito Dining out continues to be a bit of a luxury these days. Whether it’s fast food or a sit down restaurant, the fact is that not every household can afford the perk of eating outside their home. Perhaps that’s why when I go out to dine with my