24-Hour Customer Service Solutions for Those who Need to Sleep

Customer service. It used to be a specific thing. It was the desk with the curvy cursive letters above it in the grocery store. Then it evolved into the toll-free number for issues with package delivery. Then it became the click-to-email link at the bottom of websites for technology. The customers acted. Then organizations would respond. […]

The post 24-Hour Customer Service Solutions for Those who Need to Sleep appeared first on Customer Experience Consulting.

About the Author